Objectivity

Characteristic Name:	Objectivity
Dimension:	Reliability and Credibility
Description:	Data are unbiased and impartial
Granularity:	Information object
Implementation Type:	Process-based approach
Characteristic Type:	Usage

Verification Metric:

The number of tasks failed or under performed due to biased and partial data

The number of complaints received due to biased or partial data

GuidelinesExamplesDefinitons

The implementation guidelines are guidelines to follow in regard to the characteristic. The scenarios are examples of the implementation

Guidelines:	Scenario:
Identify all the factors that make a particular data/information biased for the intended use and take preventive actions to eliminate them	(1) A written questionnaire is better than a face to face interviews in getting sensitive personal data
Design and execute preventive actions for all possible information distortions (malfunctioning or personal biases) which may cause by information /data collectors	Perform a duel coder approach to code qualitative data.
Design and execute preventive actions for all possible information distortions (malfunctioning or personal biases) which may cause by information /data transmitters	(1) After a survey is performed, each participant is contacted individually by a party (other than the person who conducted the survey) and randomly verify if the participants real responses have been marked properly.

Validation Metric:

How mature is the process to prevent biased and partial data

These are examples of how the characteristic might occur in a database.

Example:	Source:
Consider an inventory database that contains part numbers, warehouse locations, quantity on hand, and other information. However, it does not contain source information (where the parts came from). If a part is supplied by multiple suppliers, once the parts are received and put on the shelf there is no indication of which supplier the parts came from. The information in the database is always accurate and current. For normal inventory transactions and deci- sion making, the database is certainly of high quality. If a supplier reports that one of their shipments contained defective parts, this database is of no help in identifying whether they have any of those parts or not. The database is of poor quality because it does not contain a relevant element of information. Without that information, the database is poor data quality for the intended use.	J. E. Olson, “Data Quality: The Accuracy Dimension”, Morgan Kaufmann Publishers, 9 January 2003.

Example:

Source:

Consider an inventory database that contains part numbers, warehouse locations, quantity on hand, and other information. However, it does not contain source information (where the parts came from). If a part is supplied by multiple suppliers, once the parts are received and put on the shelf there is no indication of which supplier the parts came from. The information in the database is always accurate and current. For normal inventory transactions and deci- sion making, the database is certainly of high quality. If a supplier reports that one of their shipments contained defective parts, this database is of no help in identifying whether they have any of those parts or not. The database is of poor quality because it does not contain a relevant element of information. Without that information, the database is poor data quality for the intended use.

J. E. Olson, “Data Quality: The Accuracy Dimension”, Morgan Kaufmann Publishers, 9 January 2003.

The Definitions are examples of the characteristic that appear in the sources provided.

Definition:	Source:
The degree to which Information is presented without bias, enabling the Knowledge Worker to understand the meaning and significance without misinterpretation.	ENGLISH, L. P. 2009. Information quality applied: Best practices for improving business information, processes and systems, Wiley Publishing.
Is the information free of distortion, bias, or error?	EPPLER, M. J. 2006. Managing information quality: increasing the value of information in knowledge-intensive products and processes, Springer.
1) Data are unbiased and impartial 2) Objectivity is the extent to which data are unbiased (unprejudiced) and impartial.	WANG, R. Y. & STRONG, D. M. 1996. Beyond accuracy: What data quality means to data consumers. Journal of management information systems, 5-33.

Definition:

Source:

The degree to which Information is presented without bias, enabling the Knowledge Worker to understand the meaning and significance without misinterpretation.

ENGLISH, L. P. 2009. Information quality applied: Best practices for improving business information, processes and systems, Wiley Publishing.

Is the information free of distortion, bias, or error?

EPPLER, M. J. 2006. Managing information quality: increasing the value of information in knowledge-intensive products and processes, Springer.

1) Data are unbiased and impartial

2) Objectivity is the extent to which data are unbiased (unprejudiced) and impartial.

WANG, R. Y. & STRONG, D. M. 1996. Beyond accuracy: What data quality means to data consumers. Journal of management information systems, 5-33.

Precision

Characteristic Name:	Precision
Dimension:	Accuracy
Description:	Attribute values should be accurate as per linguistics and granularity
Granularity:	Element
Implementation Type:	Rule-based approach
Characteristic Type:	Declarative

Verification Metric:

The number of tasks failed or under performed due to lack of data precision

The number of complaints received due to lack of data precision

GuidelinesExamplesDefinitons

The implementation guidelines are guidelines to follow in regard to the characteristic. The scenarios are examples of the implementation

Guidelines:	Scenario:
Ensure the data values are correct to the right level of detail or granularity	(1) Price to the penny or weight to the nearest tenth of a gram. (2) precision of the values of an attribute according to some general-purpose IS-A ontology such as WordNet
Ensure that data is legitimate or valid according to some stable reference source like dictionary/thesaurus/code.	(1) Spellings and syntax of a description is correct as per the dictionary/thesaurus/Code (e.g. NYSIIS Code) (2) Address is consistent with global address book
Ensure that the user interfaces provide the precision required by the task	(1) if the domain is infinite (the rational numbers, for example), then no string format of finite length can represent all possible values.
Ensure the data values are lexically, syntactically and semantically correct	(1) “Germany is an African country” (semantically wrong); Book.title: ‘De la Mancha Don Quixote’ (syntactically wrong); UK’s Prime Minister: ‘Toni Blair’ (lexically wrong)

Validation Metric:

How mature is the creation and implementation of the DQ rules to maintain data precesion

These are examples of how the characteristic might occur in a database.

Example:	Source:
if v = Jack,even if v = John, v is considered syntactically correct, as Jack is an admissible value in the domain of persons’ names	C. Batini and M, Scannapieco, “Data Quality: Concepts, Methodologies, and Techniques”, Springer, 2006.

The Definitions are examples of the characteristic that appear in the sources provided.

Definition:	Source:
Data values are correct to the right level of detail or granularity, such as price to the penny or weight to the nearest tenth of a gram.	ENGLISH, L. P. 2009. Information quality applied: Best practices for improving business information, processes and systems, Wiley Publishing.
Data is correct if it conveys a lexically, syntactically and semantically correct statement – e.g.,the following pieces of information are not correct:“Germany is an African country” (semantically wrong);Book.title: ‘De la Mancha Don Quixote’ (syntactically wrong); UK’s Prime Minister: ‘Toni Blair’ (lexically wrong).	KIMBALL, R. & CASERTA, J. 2004. The data warehouse ETL toolkit: practical techniques for extracting. Cleaning, Conforming, and Delivering, Digitized Format, originally published.
The set S should be sufficiently precise to distinguish among elements in the domain that must be distinguished by users. This dimension makes clear why icons and colors are of limited use when domains are large. But problems can and do arise for the other formats as well, because many formats are not one-to-one functions. For example, if the domain is infinite (the rational numbers, for example), then no string format of finite length can represent all possible values. The trick is to provide the precision to meet user needs.	LOSHIN, D. 2001. Enterprise knowledge management: The data quality approach, Morgan Kaufmann Pub.
Is the information to the point, void of unnecessary elements?	LOSHIN, D. 2006. Monitoring Data quality Performance using Data Quality Metrics. Informatica Corporation.
The degree of precision of the presentation of an attribute’s value should reasonably match the degree of precision of the value being displayed. The user should be able to see any value the attributer may take and also be able to distinguish different values.	REDMAN, T. C. 1997. Data quality for the information age, Artech House, Inc.
The granularity or precision of the model or content values of an information object according to some general-purpose IS-A ontology such as WordNet.	STVILIA, B., GASSER, L., TWIDALE, M. B. & SMITH, L. C. 2007. A framework for information quality assessment. Journal of the American Society for Information Science and Technology, 58, 1720-1733.